FAQ


This page aims to give you all the general information you need about facilities, restrictions and prohibited items for our outdoor shows. 

Please note that the information below is subject to change.
The main points to be aware of are:

There is no re-admission after entry. Please plan ahead because once you’re in, you’re in!

Seats and chairs of any kind not permitted into the event. This includes seat sticks and inflatable seats. You are permitted to bring a blanket to sit on, although you may be asked to pack this up when the show starts.

We can rely on the British weather to be unpredictable so please come prepared with suncream and hats if the weather is good and waterproof coats and shoes if the weather is bad! No refunds will be given due to inclement weather.


No food or drink is permitted to be brought into the event.

We will not allow large bags into the events but you will be permitted to take small bags in with you. We class small bags as no larger than 35cm x 40cm x 19cm. 


No banners, flags or laser pens are permitted.


Animals, with the exception of registered assistance dogs, are not permitted in the Event.

The unauthorised use of photographic, video and/or sound recording equipment is prohibited and such items may be confiscated and any tapes or films destroyed.

Please note that there may be additional measures in place to ensure the safety of staff and guests in relation to COVID-19 which may vary according to health and safety and government advice at the time of the Event (and your breach of any of these may lead to you being refused Entry and/or ejected from the Event).

 

TICKETING

If you have already made your purchase and have a question about your ticket please contact your point of purchase.

If you have not received your tickets 72 hours prior to your event date, please contact your point of purchase.

Only buy tickets from our authorised agents:

Ticketmaster.co.uk

AXS

 

FOOD & DRINK

No food or drink is permitted to be brought into the events but there will be a range of food and drink available to purchase on site.

There will be free drinking water on site.

 

DISABILITY ACCESS

For information on our disability access, please contact Ticketmaster.co.uk or AXS.